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Módulo

Adding more tracking time periods for contact policies

2 Temas

25 minutos

Visible to: All users
Principiante Pega Customer Decision Hub 8.6 Pega Customer Decision Hub 8.5 Pega Customer Decision Hub 8.4 Inglés

Learn about contact policies and how they are used in Pega Customer Decision Hub to improve the customer experience. Also, learn how to bypass the default tracking time periods to define contact policy rules that suppress actions for periods of your choosing. 

Después de completar este módulo, podrá hacer lo siguiente:

Add more tracking time periods for contact policies

Practique lo que ha aprendido en el siguiente Reto:

Adding more tracking time periods for contact policies v3

Disponible en la siguiente misión:

Cross-Sell on the Web Extended v3

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