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Módulo

Avoiding overexposure of actions in outbound

2 Temas

25 minutos

Visible to: All users
Principiante Pega Customer Decision Hub 8.6 Pega Customer Decision Hub 8.5 Pega Customer Decision Hub 8.4 Inglés

Contacting a customer too frequently can have a negative impact on the customer's attitude toward further actions by your company. Learn how to define contact limits and use suppression policies to pause actions for a given time period based on past customer behavior.

Después de completar este módulo, podrá hacer lo siguiente:

List the types of contact policies
Explain how to avoid overexposure of actions using contact limits and suppression policies

Practique lo que ha aprendido en el siguiente Reto:

Avoiding overexposure of actions in outbound v3

Disponible en la siguiente misión:

Always-On Outbound Customer Engagement v3

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