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Módulo

Creating predictions

2 Temas

20 minutos

 Visible to: All users
Principiante Pega Customer Decision Hub 8.7 Inglés

Predicting customer churn is one among many business use cases involving predictive models. Pega Customer Decision Hub™ uses predictions that use predictive models to improve one-to-one customer interactions. Learn how to create a new prediction in Prediction Studio and use the new prediction in an engagement strategy.

Después de completar este módulo, podrá hacer lo siguiente:

Create a new prediction
Use a prediction in an engagement strategy

Practique lo que ha aprendido en los siguientes Retos:

Creating a churn prediction v2 Leveraging a churn prediction v2

Disponible en la siguiente misión:

AI for 1:1 Customer Engagement v1

Topics

Creating a churn prediction

10 minutos

Using predictions in engagement strategies

5 minutos

Cuestionario del módulo

5 minutos

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