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Módulo

Defining the starting population

2 Temas

25 minutos

Visible to: All users
Principiante Pega Customer Decision Hub 8.7 Pega Customer Decision Hub 8.6 Pega Customer Decision Hub 8.5 Pega Customer Decision Hub 8.4 Inglés

The starting population is the potential list of customers you want the brain to consider for always-on outbound customer engagement. Learn how to create a segment and configure it with basic criteria to identify the starting population for Next-Best-Action outbound runs.

Después de completar este módulo, podrá hacer lo siguiente:

Describe the concept of segmentation
Explain how to create a segment for the starting population of an outbound run

Practique lo que ha aprendido en el siguiente Reto:

Defining the starting population v4

Disponible en la siguiente misión:

Always-On Outbound Customer Engagement v4

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