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Módulo

Optimizing 1:1 customer engagement overview

1 Tema

15 minutos

Visible to: All users
Principiante Pega Customer Decision Hub '23 Inglés

Familiarize yourself with the various simulations used in one-to-one customer engagement to understand the effect of business change and analyze the areas of improvement to meet the business requirements. 

Después de completar este módulo, podrá hacer lo siguiente:

Explain what simulation testing is
Define the different types of simulations

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