Módulo
Pega case management for designers
10 Temas
1 h 48 minutos
In this module, you learn about the case management capabilities of Pega Platform™ as they apply to user experience designers.
Después de completar este módulo, podrá hacer lo siguiente:
Disponible en la siguiente misión:
Topics
Case management for UX/UI designers
3 minutos
Pega Express basics for designers
5 minutos
Case life cycle basics for designers
15 minutos
Case status basics for designers
5 minutos
Service-level agreement (SLA) basics for designers
10 minutos
Basics of routing work for designers
15 minutos
Basics of case approval for designers
10 minutos
Email correspondence for designers
15 minutos
Case hierarchy and structure considerations for designers
10 minutos
Translating your design ideas to the Pega case
10 minutos
Cuestionario del módulo
10 minutos