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Módulo

User guidance

2 Temas

15 minutos

 Visible to: All users
Principiante Pega Platform 8.6 Case Management Inglés
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Guide users through the case life cycle by identifying the current status of a case and adding instructions to enable users to complete assigned tasks.

Después de completar este módulo, podrá hacer lo siguiente:

Identify the role of case status in case processing
Identify when status changes occur during case processing
Identify the role of instructions in assigning tasks to users
Add instructions to an assigned task

Disponible en las siguientes misiones:

Low-Code App Builder v3 Case Management Foundation v2

Topics

Case status

5 minutos

Assignment instructions

5 minutos

Cuestionario del módulo

5 minutos

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