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Module

Creating and managing teams of users

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Work groups and work queues allow cross-functional teams of users to work from a shared pool of assignments and improve process efficiency.

Après avoir terminé ce module, vous pourrez :

Identify the role of a work group in assigning and managing work.
Specify a work queue to assign and manage work for a work group.
Create work groups and work queues within a Pega application.

Appliquez ce que vous avez appris dans le Défi suivant :

Creating and managing teams of users v5

Disponible dans les missions suivantes :

System Architect v5 Application Development Foundation v4

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