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Module

Organization records

3 Rubriques

25 mins

 Visible to: All users
Intermédiaire Pega Platform 8.7 Case Management Anglais

Pega Platform™ supports a three-level organizational structure. Learn how to use the Organization Chart and organization records to modify the organizational structure.

Après avoir terminé ce module, vous pourrez :

Describe the relationships between parts of the organizational structure
Differentiate between a work group and an organizational structure
Modify an existing organizational structure
Create a work group and a work queue

Appliquez ce que vous avez appris dans le Défi suivant :

Updating assignment routing v4

Disponible dans la mission suivante :

Case Management Intermediate v3

Rubriques

Organization records

10 mins

Configuring teams

5 mins

Additional tasks for organizational records

5 mins

Quiz du module

5 mins

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