ミッション
Data Scientist
1 ミッション
4 モジュール
3 チャレンジ
13 時間 10 分
Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio. Prediction Studio is the dedicated workspace for data scientists to control the life cycles of predictions and the predictive models that drive them. Configure predictions that are deployed in Pega Platform™ applications to optimize case management, in Pega Customer Decision Hub™ to guide real-time customer interactions, and in Pega Customer Service™ to detect the topics, entities and sentiment of incoming messages.
AI for 1:1 Customer Engagement
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ミッション
AI for 1:1 Customer Engagement
10 モジュール
13 チャレンジ
10 時間 20 分
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Familiarize yourself with the one-to-one customer engagement paradigm and discover how Pega omni-channel AI delivers the right action during every...
Pega Process AI overview
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モジュール
Pega Process AI overview
1 トピック
15 分
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Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio. Prediction Studio is the dedicated workspace for...
Predicting fraud
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モジュール
Predicting fraud
1 トピック
15 分
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Occasionally, an insurance claim might be erroneous or even fraudulent. To detect fraud and optimize the way in which the application routes work and...
Creating a fraud prediction
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チャレンジ
Creating a fraud prediction
3 タスク
15 分
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U+ Insurance routes incoming car insurance claims for straight-through processing when the amount of a claim is under a set limit. If the amount of...
Predicting case completion
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モジュール
Predicting case completion
1 トピック
15 分
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Pega Process AI™ can help to distinguish regular from complex claims. Complex claims often escalate into a lengthy process, which is not only costly...
Creating a case completion prediction
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チャレンジ
Creating a case completion prediction
3 タスク
15 分
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U+ Insurance implements Pega Process AI™ to optimize case automation. The business wants to predict whether an incoming claim has a low probability of...
Text analytics for email routing
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モジュール
Text analytics for email routing
3 トピック
35 分
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Humans can effortlessly interpret a single tweet but are unable to parse a large volume of information efficiently. Businesses are exploring ways to...
Training a topic model to improve email routing
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チャレンジ
Training a topic model to improve email routing
4 タスク
20 分
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U+ Bank plans to use Pega Customer Service™ to route incoming emails to the appropriate department based on the topic of the email. For several use...
