ミッション
Decisioning Consultant
4 ミッション
2 モジュール
1 チャレンジ
1 day 50 分
Gain greater understanding of the key features, capabilities and benefits of the Pega Customer Decision Hub in this course. Learn how components such as Next-Best-Action Designer, Predictive Analytics and Interaction History are used to create, simulate and analyze real-time Next-Best-Action decision strategies. Get hands-on experience building strategies for real-time interactions as well as simulating and analyzing their results to derive valuable intelligence that can help improve business decision-making.
One-to-one customer engagement
-
モジュール
One-to-one customer engagement
3 トピック
30 分
-
Familiarize yourself with the one-to-one customer engagement paradigm. Learn about the business problems Pega Customer Decision Hub™ can solve and...
Next best action in omnichannel environments
-
モジュール
Next best action in omnichannel environments
2 トピック
25 分
-
Pega’s omni-channel AI delivers the right action at every customer touch by crunching millions of data points in real-time.
Learn how you can use...
Exploring cross-sell on the web
-
チャレンジ
Exploring cross-sell on the web
2 タスク
20 分
-
U+ Bank recently completed a project where customers who log in to their account page on the website see credit card offers.
Upon login to the U+ Bank...
Cross-Sell on the Web
-
ミッション
Cross-Sell on the Web
7 モジュール
11 チャレンジ
6 時間 45 分
-
Learn how easy it is to author Next-Best-Action decisions for your always-on customer brain using Next-Best-Action Designer. Reduce design time while...
Cross-Sell on the Web Extended
-
ミッション
Cross-Sell on the Web Extended
1 ミッション
6 モジュール
8 チャレンジ
14 時間
-
The Next-Best-Action strategy framework is shipped with Pega Customer Decision Hub™ and provides the best practice for implementing enterprise-level...
Always-On Outbound Customer Engagement
-
ミッション
Always-On Outbound Customer Engagement
7 モジュール
7 チャレンジ
5 時間 55 分
-
Learn how easy it is to enable Next-Best-Action decisions for always-on customer engagement using Next-Best-Action Designer. Reduce design time while...
1:1 Customer Engagement Optimization
-
ミッション
1:1 Customer Engagement Optimization
6 モジュール
5 チャレンジ
3 時間 30 分
-
Learn how to run simulations to help business users understand the impact of changes on the decision management framework. Simulations enable you to...