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モジュール

Adding more tracking time periods for contact policies

2 トピック

25 分

Visible to: All users
初級 Pega Customer Decision Hub 8.6 Pega Customer Decision Hub 8.5 Pega Customer Decision Hub 8.4 英語

Learn about contact policies and how they are used in Pega Customer Decision Hub to improve the customer experience. Also, learn how to bypass the default tracking time periods to define contact policy rules that suppress actions for periods of your choosing. 

このモジュールを完了したら、以下の目的を達成できるようになります。

Add more tracking time periods for contact policies

このモジュールで学習したことは、下記のチャレンジで実践できます。

Adding more tracking time periods for contact policies v3

このモジュールは、下記のミッションにも含まれています。

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