Circumstancing

Applications often need to customize behavior to match the needs of a specific situation or circumstance. For example, a call center may need to enforce one set of performance objectives for clients with elite status, and a different set of performance objectives for clients without elite status.

Learn how to specialize case behavior through the use of circumstanced rules and how circumstancing impacts rule resolution.

このモジュールを完了したら、以下の目的を達成できるようになります。

このモジュールは、下記のミッションにも含まれています。