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モジュール

Creating and managing teams of users

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Work groups and work queues allow cross-functional teams of users to work from a shared pool of assignments and improve process efficiency.

このモジュールを完了したら、以下の目的を達成できるようになります。

Identify the role of a work group in assigning and managing work.
Specify a work queue to assign and manage work for a work group.
Create work groups and work queues within a Pega application.

このモジュールで学習したことは、下記のチャレンジで実践できます。

Creating and managing teams of users v5

このモジュールは、下記のミッションにも含まれています。

System Architect v5 Application Development Foundation v4

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