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モジュール

Defining the starting population

2 トピック

25 分

Visible to: All users
初級 Pega Customer Decision Hub 8.7 Pega Customer Decision Hub 8.6 Pega Customer Decision Hub 8.5 Pega Customer Decision Hub 8.4 英語

The starting population is the potential list of customers you want the brain to consider for always-on outbound customer engagement. Learn how to create a segment and configure it with basic criteria to identify the starting population for Next-Best-Action outbound runs.

このモジュールを完了したら、以下の目的を達成できるようになります。

Describe the concept of segmentation
Explain how to create a segment for the starting population of an outbound run

このモジュールで学習したことは、下記のチャレンジで実践できます。

Defining the starting population v4

このモジュールは、下記のミッションにも含まれています。

Always-On Outbound Customer Engagement v4

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