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モジュール

Defining the starting population

2 トピック

25 分

Visible to: All users
初級 Pega Customer Decision Hub 8.8 英語

The starting population is the potential list of customers you want the brain to consider for always-on outbound customer engagement. Learn how to create a segment and configure it with basic criteria to identify the starting population for Next-Best-Action outbound runs.

このモジュールを完了したら、以下の目的を達成できるようになります。

Describe the concept of segmentation
Explain how to create a segment for the starting population of an outbound run

このモジュールで学習したことは、下記のチャレンジで実践できます。

Defining the starting population v5

このモジュールは、下記のミッションにも含まれています。

Always-On Outbound Customer Engagement v5

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