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モジュール

Optimizing 1:1 customer engagement overview

1 トピック

15 分

Visible to: All users
初級 Pega Customer Decision Hub 8.7 Pega Customer Decision Hub 8.6 英語

Familiarize yourself with the various simulations used in one-to-one customer engagement to understand the effect of business change and analyze the areas of improvement to meet the business requirements. 

このモジュールを完了したら、以下の目的を達成できるようになります。

Explain what simulation testing is
Define the different types of simulations

このモジュールは、下記のミッションにも含まれています。

1:1 Customer Engagement Optimization v2

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