Optimizing your next-best-action strategy

Learn how to check the health of Pega Customer Decision Hub™ and improve the effectiveness of your next best actions.

Impact Analyzer, Scenario Planner, and Value Finder are optimization tools that provide insight into the performance of your next best actions, identify opportunities for improvement, and help you adjust settings to create higher customer engagement and value capture.

このモジュールを完了したら、以下の目的を達成できるようになります。

このモジュールは、下記のミッションにも含まれています。