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モジュール

Pega 1:1 Operations Manager overview

3 トピック

20 分

 Visible to: All users
初級 Pega Customer Decision Hub 8.8 英語

Learn how Pega 1:1 Operations Manager helps streamline the change management processes that affect one-to-one customer engagement orchestrated by Pega Customer Decision Hub™.

このモジュールを完了したら、以下の目的を達成できるようになります。

Explain the life cycle of a change request.
List the types of change requests.
Describe the various personas involved in change management process.

トピック

Building your business operations team

5 分

Lifecycle of a change request

5 分

Change request types

5 分

モジュールクイズ

5 分

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