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モジュール

User guidance

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Guide users through the case life cycle by identifying the current status of a case and adding instructions to enable users to complete assigned tasks.

このモジュールを完了したら、以下の目的を達成できるようになります。

Identify the role of case status in case processing.
Identify when status changes occur during case processing.
Identify the role of instructions in assigning tasks to users.
Add instructions to an assigned task.

このモジュールで学習したことは、下記のチャレンジで実践できます。

Setting case status v5

このモジュールは、下記のミッションにも含まれています。

Low-Code App Builder v5 Introduction to Pega Platform v6 Case Management Foundation v4

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