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Module

Creating and managing teams of users

1 Topic

15 mins

 Visible to: All users
Beginner Pega Platform 8.8 Dev/Designer Studio Theme Cosmos English

Work groups and work queues allow cross-functional teams of users to work from a shared pool of assignments and improve process efficiency.

After completing this module, you should be able to:

Identify the role of a work group in assigning and managing work.
Specify a work queue to assign and manage work for a work group.
Create work groups and work queues within a Pega application.

Practice what you learned in the following Challenge:

Creating and managing teams of users v5

Available in the following missions:

System Architect v5 Application Development Foundation v4

Topics

Teams of users

10 mins

Module Quiz

5 mins

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