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Module

Identifying duplicate cases

1 Topic

10 mins

 Visible to: All users
Beginner Pega Platform 8.6 Case Management English
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Specify conditions that help identify potential duplicate submissions to avoid duplication and reduce inefficiency.

After completing this module, you should be able to:

Describe how the search duplicate cases logic identifies duplicate cases
Configure a search for duplicate cases step

Available in the following mission:

Case Management Foundation v2

Topics

Duplicate search

5 mins

Module Quiz

5 mins

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