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Módulo

Approving and publishing Pega Knowledge content

2 Temas

15 minutos

 Pega Customer Service 8.7 Visible to: All users
Principiante Pega Customer Service 8.7 Pega Knowledge 8.7 Inglés

Learn about the process and the roles involved in approving and publishing draft content for Pega Knowledge. You also learn how to reject content, add rejection information, and then route the content back to the original author or a shared workbasket.

Después de completar este módulo, podrá hacer lo siguiente:

Approve or reject draft content.
Publish or reject approved content.

Practique lo que ha aprendido en el siguiente Reto:

Pega Knowledge authoring v1

Disponible en la siguiente misión:

Pega Knowledge v1

Topics

Approving and rejecting content

5 minutos

Publishing approved content

5 minutos

Cuestionario del módulo

5 minutos

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