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Módulo

Customizing the customer service user interface

2 Temas

15 minutos

 Visible to: All users
Principiante Pega Customer Service 8.8 Pega Customer Service 8.7 Pega Customer Service 8.6 Agent Desktop Inglés

Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify the label of a field. 

Después de completar este módulo, podrá hacer lo siguiente:

Edit a field in the user interface
Modify the layout of a service case

Disponible en la siguiente misión:

Pega Customer Service Foundation v5

Topics

Editing a composite 360 field

5 minutos

Changing the layout of a service case

5 minutos

Cuestionario del módulo

5 minutos

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