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Módulo

Essentials of always-on outbound

3 Temas

30 minutos

Visible to: All users
Principiante Pega Customer Decision Hub 8.8 Inglés

Learn about the principles of always-on outbound customer engagement and its similarities and differences with traditional outbound marketing. Gain an overview of how the brain works in outbound customer engagement. Study a typical always-on outbound business scenario.

Después de completar este módulo, podrá hacer lo siguiente:

Describe the principals of always-on 1:1 customer engagement
Compare and contrast traditional marketing concepts with always-on outbound
Describe a typical always-on business use case in the outbound channel

Disponible en la siguiente misión:

Always-On Outbound Customer Engagement v5

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