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Módulo

Integrating external data

2 Temas

20 minutos

 Pega Customer Service 8.8 Visible to: All users
Avanzado Pega Customer Service 8.8 Pega Customer Service 8.7 Pega Customer Service 8.6 Data Integration Inglés

In this module, you learn how to integrate external data into a Pega Customer Service application. You will connect to a REST service that contains contact data and use that data to replace the sample contact data.

Después de completar este módulo, podrá hacer lo siguiente:

Create a data class
Create a REST connector
Create a data transform to map from the REST connector to the data class
Update an activity to use the REST connector to retrieve data

Disponible en la siguiente misión:

Customer Service Developer v5

Topics

Integration of external data sources

5 minutos

External data source example

10 minutos

Cuestionario del módulo

5 minutos

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