Skip to main content

Módulo

Pega 1:1 Operations Manager overview

3 Temas

20 minutos

 Visible to: All users
Principiante Pega Customer Decision Hub 8.7 Pega Customer Decision Hub 8.6 Pega Customer Decision Hub 8.5 Inglés

Learn how Pega 1:1 Operations Manager helps streamline the change management processes that affect one-to-one customer engagement orchestrated by Pega Customer Decision Hub™.

Después de completar este módulo, podrá hacer lo siguiente:

Explain the life cycle of a change request
List the types of change requests
Describe the various personas involved in change management process

Disponible en la siguiente misión:

Business Agility in 1:1 Customer Engagement v3

Topics

Building your business operations team

5 minutos

Lifecycle of a change request

5 minutos

Change request types

5 minutos

Cuestionario del módulo

5 minutos

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice