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Módulo

Testing engagement policy conditions using audience simulation

2 Temas

25 minutos

Visible to: All users
Principiante Pega Customer Decision Hub 8.8 Inglés

Learn how to improve the performance of your next-best-action strategy by testing the configuration of engagement policies against a set of customers.

Después de completar este módulo, podrá hacer lo siguiente:

Explain what an audience simulation is
Run an audience simulation test

Practique lo que ha aprendido en el siguiente Reto:

Testing engagement policy conditions using an audience simulation v4

Disponible en la siguiente misión:

1:1 Customer Engagement Optimization v3

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